LSA Prod - Major Service Disruption

Incident Report for LanSchool Air

Resolved

This incident has been resolved.

Posted May 06, 2021 - 02:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 06, 2021 - 02:04 EDT

Identified

LanSchool Air is unavailable for customers in North and South America. We are working to restore service as quickly as possible. We apologize for the inconvenience this has caused.

Posted May 06, 2021 - 01:24 EDT

This incident affected: General Website (lanschool.com) and Americas Region (Socket Server Availability, Login and Authentication, Api Availability).