Resolved -
This incident was resolved on 9/26, and all systems are operational. Thank you for your patience.
Sep 30, 13:31 EDT
Update -
After the system updates on 9/26, we are continuing to monitor the performance.
Sep 27, 11:37 EDT
Monitoring -
We have adjusted the system resources and are monitoring the results.
Sep 26, 09:49 EDT
Update -
Our engineers are diligently working on resolving the issue. We appreciate your patience and understanding.
Sep 25, 16:19 EDT
Investigating -
We are continuing to investigate reported performance degradation in the Americas Region
Sep 25, 11:25 EDT
Monitoring -
A fix has been implemented and we are monitoring the results. Thank you for your patience.
Sep 24, 16:11 EDT
Update -
We are continuing to investigate this issue.
Sep 24, 15:12 EDT
Investigating -
We are currently investigating the situation related to performance degredation in the Americas Region.
Sep 24, 14:16 EDT