System Outage

Incident Report for LanSchool Air

Resolved

This incident has been resolved.

Posted Nov 16, 2020 - 19:51 EST

Update

System functionality has been restored to normal.

Posted Nov 16, 2020 - 19:49 EST

Update

We appreciate your patience while we continue to investigate issues impacting system performance.

Posted Nov 16, 2020 - 18:14 EST

Update

We are continuing to investigate this issue.

Posted Nov 16, 2020 - 16:19 EST

Update

We are continuing to investigate this issue.

Posted Nov 16, 2020 - 14:26 EST

Investigating

We are currently investigating an issue causing some student devices to appear as offline. Thank you for your patience as we work to resolve these issues as quickly as possible.

Posted Nov 16, 2020 - 14:23 EST

This incident affected: Americas Region (Socket Server Availability, Api Availability).