Clever rostering

Incident Report for LanSchool Air

Resolved

A fix has been implemented and we are monitoring the results.

Posted Jan 11, 2024 - 19:57 EST

Identified

We have identified the fix and will be applying it as soon as possible. Thank you for your patience.

Posted Jan 11, 2024 - 16:50 EST

Update

We are aware of an issue causing class rosters imported from Clever to not appear for some customers. Our engineers are working on a solution and we will post another update soon. Thank you for your patience and we apologize for the inconvenience this has caused.

Posted Jan 11, 2024 - 10:42 EST

Investigating

We are aware of an issue affecting Clever rostering and will post an update shortly.

Posted Jan 11, 2024 - 10:39 EST

This incident affected: Americas Region (Api Availability).